Attitudes of hotel managers towards reviews
نویسندگان
چکیده
منابع مشابه
The identification of Noteworthy Hotel Reviews for Hotel Management
The rapid emergence of user-generated content (UGC) inspires knowledge sharing among Internet users. A good example is the well-known travel site TripAdvisor.com, which enables users to share their experiences and express their opinions on attractions, accommodations, restaurants, etc. The UGC about travel provide precious information to the users as well as staff in travel industry. In particu...
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The ongoing pressure on organizations to utilize the Web and Information and Communication Technology (ICT) tools successfully should be based on a clear understanding of the organizational context including human and technological dimensions. As a part of this understanding, this paper attempts to explore managers’ attitudes towards Web and IT. In addition, the relationship between certain dem...
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The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life ci...
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This paper presents a new approach for finding the best ngrams that efficiently summarize a large set of reviews. The proposed unsupervised method uses a readability score and a representativeness score to select those n-grams that best convey the main opinions contained in the processed reviews. In order to further refine the selected n-grams, we use sentiment analysis and part of speech (POS)...
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PurposeOne of the most substantial factors for Tourism Industry is Hotel Industry while it could provide the necessary substructures for Tourism. Growth in Hotel industry will lead to the growth in Tourism industry. Considering a major growth in Hotel industry in recent years in Iran, in this research, numerous objectives had been pursued. The first purpose of this study is to explore four diff...
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ژورنال
عنوان ژورنال: Revista Investigaciones Turísticas
سال: 2017
ISSN: 2174-5609
DOI: 10.14198/inturi2017.14.08